Welcome to Passion Wassion. These Terms of Use outline the rules and conditions that apply when using our website (www.passionwassion.com) and purchasing our products. By visiting our site or placing an order, you agree to be bound by these terms, along with our Privacy Policy. If you do not accept these terms, please refrain from using our site.
1. General Use of Website
- By ordering or registering with Passion Wassion, you consent to us storing your contact details securely for order processing and communication purposes.
- You may receive emails regarding your order, shipping updates, new product launches, promotions, or special offers. You can unsubscribe at any time by clicking the link in the footer of our emails or by contacting us at support@passionwassion.com.
- These terms may be updated from time to time. By continuing to use our site, you agree to the updated terms.
2. Promotions
- Promotions, discounts, and codes are valid for the time specified and are for online purchases only.
- Promotions are single-use unless otherwise stated and must be applied at checkout. Unused balances are forfeited.
- Promotions cannot be applied retroactively, combined with other offers, or used on shipping, taxes, or gift cards.
- Promotional items are only available while stocks last.
- We reserve the right to amend, extend, or end promotions at any time.
3. Ordering & Payment
- Orders placed must include accurate details such as your name, email, delivery address, and payment information.
- All prices are listed in AUD and are inclusive of applicable taxes.
- Once an order is submitted, you’ll receive an electronic confirmation within 7 days. This confirmation does not mean acceptance—we reserve the right to refuse or cancel any order at our discretion.
- Payment must be made at the time of order through the available payment methods on our website.
- Orders become your property once shipped, provided payment has been received in full.
4. Cancellations & Returns
- Cancellation requests must be made immediately in writing to support@passionwassion.com before the order has been shipped. Once shipped, cancellations may not be possible.
- Returns are accepted within 30 days of purchase, provided items are unused, unopened, and in their original packaging, due to hygiene reasons.
5. Your Conduct
When interacting with our site, you agree not to:
- Post or share content that is unlawful, offensive, defamatory, obscene, or harmful.
- Upload viruses, spam, or malicious code.
- Impersonate another person or misrepresent yourself.
- Use any of our content (images, product descriptions, branding) without written consent.
We reserve the right to moderate or remove any content at our discretion.
6. Intellectual Property
- All website content—including text, graphics, logos, product images, and software—is the property of Passion Wassion or our partners and is protected under copyright law.
- Our trademarks and branding (including the Passion Wassion name and logo) may not be used without written permission.
- You may not reproduce, distribute, or commercially exploit our content without consent.
7. Disclaimer & Limitation of Liability
- Our website and products are provided “as is.” We cannot guarantee uninterrupted access or error-free operation of the site.
- While we take care to ensure accuracy, we make no warranty that the information on our site is always complete or up-to-date.
- We are not liable for losses, damages, or expenses incurred from use of our site, linked websites, or reliance on any content provided.
- To the extent permitted by law, our liability is limited to replacing goods or refunding payments made.
8. Linked Websites
Our site may include links to external websites. These links are provided for convenience only—we are not responsible for the content, privacy practices, or services of third-party sites.
9. Termination of Access
We may suspend or terminate your access to our website at any time without notice if you breach these terms.
10. Contact Us
For any questions about these Terms of Use, please contact us at:
Last updated: September 2025
